Testimonials from Real Residents

Nothing beats first-hand experience! Hear from some of our residents on their experiences living at
LSS Senior Living communities.

Kensington Place


Resident - Kensington Place

I am an 87 year old single male who has been a resident of Kensington Place over a year. While shopping for an assisted living community, I felt the sense of community as soon as I entered the front door. The staff is warm and caring, very professional, the residents are welcoming and friendly. My apartment is spacious and comfortable. The dining room serves nutritious delicious meals from a varied daily menu. I feel fortunate and I am very happy to live here.


Family Member - Kensington Place

Kensington is a great asset for the Columbus community. My father has been a resident there for 5 years now. The staff is friendly and caring. The services are some of the best.


Resident - Kensington Place

Pleasant surroundings, clean, friendly and welcoming staff, good entertainment.


Family Member - Kensington Place

When my mother needed respite care, Cathy and her team were so very helpful in getting her into a safe place at Kensington so she could recover from her nursing home stay. The nursing team helped coordinate a high level of care in the early days. Now that my mother has moved in as a regular resident, the team are working with her to find a balance in doing what she can independently and helping her with things she cannot do. The communication between our family and the staff is good. The apartments are very nice, lots of storage, and the residents and staff have been so welcoming. The front desk team is always welcoming when I drop things off. Denise, Becky, and Gail and many others make it a happy place. It's a relief to know that my mother has safely been surrounded by people and has still had an opportunity to do activities and have face to face conversations during Covid. Our family looks forward to being able to spend time with her at Kensington once the Pandemic is over.

Lutheran Village


Resident - Lutheran Village

I moved in a year ago in February. I like the meals and the good help, plus I’ve made lots of new friends.


Resident - Lutheran Village

I’m satisfied here. It’s a good place. I enjoy going to the exercise class and church services.


Resident - Lutheran Village

LVA staff is caring and attentive. During the chaos of COVID they did their very best to keep us up-tp-date and aware, as well as tried to plan activities that kept us connected (despite how hard that is to do) with all the restrictions. They went above and beyond caring for my mom when she got COVID... nursing her back to health and making sure she had someone with her to monitor symptoms and keep her company. I highly recommend LVA for your assisted living needs. Newly renovated. Beautiful surroundings, caring staff.


Family Member - Lutheran Village

My mom has been at Lutheran Village since 2016. The staff is wonderful. During the pandemic the staff has gone out of their way to make sure we got pictures and updates on any events mom attended. The staff was very creative with coming up with different ideas to keep the residents engaged when outings were not allowed. Because of the staff's personal interest in each resident they each feel as if they are the favorite. I would recommend Lutheran Village to anyone looking for assisted living.

The Good Shepherd


Family Member - The Good Shepherd

Everyone at LSS The Good Shepherd was wonderful during my father's stay with hospice. The care he received was not only excellent but the love, kindness, and compassion my father and our family received felt like home. Thank you all for everything!


Family Member - The Good Shepherd

The Good Shepherd is such an amazing place. I highly recommend them if you have a family member in need. They have taken the utmost best care of my father while he has been in there. The staff is friendly and super accommodating. Thank you to the staff there for their hard work and compassion for their jobs.


Family Member - The Good Shepherd

I am the daughter of a previous resident at The Good Shepherd Skilled Nursing and Rehabilitation Facility. My mom was a resident at the facility for several months after she had hip surgery. I want to thank everyone at the Good Shepard for their kindness. From the moment my mom got there, they made her feel welcome and made her feel at home. She received excellent care during her stay, and the staff was very friendly and helpful. Being a Registered Nurse, I was concerned about how they would care for her. I would show up at different times of the day, and never did I feel uneasy about the care she received. She received excellent care and returned home without difficulties. I would recommend The Good Shepherd Skilled Nursing and Rehabilitation Facility to anyone.


Family Member - The Good Shepherd

Our son is a resident at The Good Shepherd Nurising and Rehabilitation Center. He is living in the ventilator unit at the home. He has been ventilator dependent for over 30 years, so he has been in numerous hospitals and facilities over many years. The administration and staff at the Good Shepherd is by far the best and most professional group of caregivers that we have met. The staff has gone out of their way to make our son and our familty feel welcome. The most important aspect of the home is our son's sense of belonging and feeling safe. When we were searching for a facility he told us, " I hope I can find a place where I belong". Thankfully, he found his home at The Good Shepherd.


Family Member - The Good Shepherd

The Good Shepherd is a wonderful facility with an outstanding staff. The care they are giving my grandmother is exceptional. The staff is kind, supportive, and always willing to help or answer any questions or concerns we may have.

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